Privacy Policy

1.- Latencia SL. is a consultancy firm, specialized in Intelligence services in Marketing and Internet. Between its services include the protection of personal character data on the part of the companies’ clients, GUARANTEES and CERTIFIES that all the existing information, contents and forms in the Web site that is in the domain: “www.latencia.com”, adopt all the measures of technical and organizational kind for the observance of the in force Spanish legislation. We also respected international laws of application.

2.- Through Internet (Web site, e-mail, IRC, or in social networks) Latencia SL. will not collect personnel-identifiable on the users (name, address, telephone, e-mail) unless they, voluntarily, decide to give them to us to ask for the budget of some of our services or to establish professional and/or commercial relations of some kind. This personal information taken will used, on the part of our company, to budget, to invoice or to improve, simply, the relation that already exists of professional type.

3.- Personal information can be processed, on the part of Latencia SL., to carry out in an internal way surveys of customer satisfaction , quality control, or all those that allow one better understanding us of the necessities of our target. Of course, if who makes contact with our company does not wish the personal information that provides to us can serve to improve the relation with him/her, we respected his/her decision and we will not dare to bother it.

4.- Latencia does not sell, rents, nor yields, personal information to third.

5.- When a user enters to some pages that integrate our web site, the servant collects automatically information not of personal character (for example: the type of navigator, the operating system used; the name of the origin web site domain; pages visited and time used in each one). Our aim when studying the server log is to process these data statistically, in order to improve the content of our web site.

6.- Many pages of the Latencia SL. web site contain connections to other web sites. Latencia SL. cannot guarantee the policies of privacy of the companies responsible of them.

7.- In observance of article 21 of “Law 34/2002, of 11 of July, Services of the Information Society and Electronic Commerce”, Latencia SL. will not send by e-mail advertising communications not authorized by the users. When Latencia SL. has the express consent of the addressee to receive commercial communication by means of e-mail, the word “publicity” will appear in the beginning of the message.